Effective date: 05/15/18 (see previous version here) — Click here for key changes
Our approach to your privacy boils down to not being a jerk and doing the right thing. You should never feel surprised about the information we know about you or when we contact you. Every interaction should be valuable to both you and us.
If you ever feel like the information we know about you is surprising, or you're annoyed when we contact you, please let us know. We don't want to be jerky jerks.
When it comes to being stewards of your information, we'll do the right thing. We won't be jerks and use it without your permission, and will give you the upmost control over your information.
Also, we strive to collect the least amount information as possible about you. Information takes up space, and we like space 😊.
Why should you trust us?
Because you support us with your financial support, and our relationship with you helps us achieve our company vision. It's not good to anger people you're in a relationship with. That's bad for taco business, our personal happiness, and helping spread kindness throughout the world.
Here's a list of sections to learn more about your privacy:
- What we collect and why
- Where your information is stored and protections
- Cookies and how we use (hint: we don't eat them)
- Who has access to your data
- How you can control your data
What we collect and why
When you or another person adds HeyTaco! to your chat platform (ie. Slack, Discord, Microsoft Teams, etc.), we collect information necessary for our Services to function. We also collect information if you give it to us.
Any of the information we collect from you may be used in one of the following ways: (a) Personalize your experience. (b) Better respond to your individual needs. (c) Operate and improve our Services (d) Improve customer service. (e) contact you.
Here is what we collect and why:
- Names and URLs of chat platforms you use with HeyTaco!
- Used to display names in the product, identify your platform for support, and associate information about your platform to itself.
- The number of people in your chat platform
- We use this for product functionality and internal reporting.
- Example: you unlock Gifts when you give tacos to 50% of your team.
- Your name and/or display name
- To identify you in the product so we and people in your group can find you.
- We get this information from you or the chat platform you're using HeyTaco! with.
- This is a picture you chose to represent your delightful self. It's collected from the picture you gave us or the one you're using in the chat platform wth HeyTaco!.
- Your account admin uses this to relate your information to other systems like Slack or an HR system of record. It can be used to create customized reports like Taco Spaghetti 😊 too.
- We also use it to contact you, but only if you gave us express permission to do so.
- If you’re a paying customer your email is used to send you receipts after each payment as well.
Information about taco messages
- We only store messages directed at the HeyTaco! application. We use this information to operate, maintain, and provide to you the features and functionality of our Service. We store the message, timestamp, giver, receiver, and where the message was located (i.e. channel name, Slack, etc..)
If you have any questions about the information we collect please contact us at [email protected].
Where your information is stored and protections
Security and storage
We take strict precautions to protect your information. We use industry leading data hosting providers in the United States to store and protect your information. They are up to date on the latest standards in security and undergo recurring security assessments to protect your information.
When you submit information via our service, your information is protected both online and offline though secure connections. We implement a variety of security measures to maintain the safety of your personal information. If you have any questions about data security and storage please contact us at [email protected]
How long do we retain data about you?
Unless you request for your data to be removed it will not be deleted. We use historical data about people who use our Services to generate internal research reports and for you to view historical information about your own usage.
If you stop using the service, your data is also available to the entity who is the administrator for your HeyTaco! account. Your old data can be used by them to see historical taco giving, messages you gave and received, and any other data collected about you.
The HeyTaco! administrator for your account is responsible for your data and we can only remove or modify it if they give us permission to do so. If you need to know who your administrator is please contact us at [email protected].
Cookies and how we use them (hint: we don't eat them)
Cookies are small files a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
- To keep you logged in to the website.
- Our customer support software has cookies that enable onsite support widgets and help us better assist you.
If you ever have questions or feedback about cookies we use, please let us know at [email protected].
Who has access to your information
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the Services requested.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. An example is our payment processor. They use your email address and name to send you receipts for your payments.
We may also release your information when we believe release it is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. An example of this would be creating an advertisement about how people who use HeyTaco! on Slack recognize each other X times per month on average. This is where you aggregate data to make it so the people behind it can’t be identified
How you can control your data
Depending on if you are an administrator of your HeyTaco! account, you will have different rights regarding your data. If you are an administrator, you can request for us to send, remove or modify any information about your account. You can do so by emailing us at [email protected].
If you are not an administrator and would like to view, modify, or remove your data from HeyTaco! please contact your account administrator and have them email us to do so. If you don't know your administrator or have questions please email us at [email protected]. We'll do our best to meet your data request needs, but your administrator has the final decision.
Also, you can change your contact preferences at any time by visiting your settings page on the HeyTaco! website and by clicking unsubscribe at the bottom emails we send via an email campaign. If you get a personal email from a HeyTaco! representative and would like to not be contacted again, please let them know or change your email setting.
If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to our Service. If you have provided personal information and no longer consent to its use or disclosure as outlined herein, please notify us at [email protected].
on this page.
Last Updated on May 2, 2018
- Added clearer and easier to understand language and HUMOR
- Provided additional explanation of what data is collected and how it's used
- Added information about how you can control your data
- Added information about how your information is stored
- Added information about who has access to your information